COMPANY
Multinational organization with a global presence and a strong focus on excellence, innovation, and sustainable growth.
CANDIDATE
The professional to be recruited will be responsible for:
- Client portfolio management in a multinational environment;
- Ensure payment deadlines are met;
- Receiving customer complaints and forwarding them to the respective subsidiaries;
- Obtaining missing accounting information from clients – telephone and email;
- Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
- Properly record all complaints received either by phone or email,
- Follow-up on customer accounts;
- Identify solutions to the problems presented;
- Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).
PROFILE
- Bachelor’s degree in relevant field
- Fluency on Excel (advanced excel) and SAP;
- Language: English B2; Italian C1
- Experience in cash-collection or in similar position, at least 2 years (experience within a shared service environment would be a plus);
- Good knowledge in finance.
Integration into a global organization that offers a hybrid working model, professional development opportunities, and a collaborative environment focused on innovation and continuous improvement.
Selected candidates will be contacted within 10 working days.
EGOR Talent Acquisition
Success Through People